The following words descripes my person: disciplined, flexible, responsible, result oriented, structured, serviceminded, positiv and balanced. Logical, non predugistical, reliable, outgoing, persistent and self-employing

• Management.
• Computer, telephony and network integration.
• Requirement specification, documentation and project managment.
• IT strategy and process description
• Maintenance and development of IT.
• Supplier contract and contract negotiation.
• Implementing IT-systems.

2007 -          Sectionmanager, Sonofon

2006 - 2007 Managing consultant, Sonofon

2004 - 2006 Managing consultant, Netkoncept
Technical integrations, implementations and projectmanager on larger CTI and IP customerprojects this also being Call Center solutions.

Teknisk integrations, implementerings og projektleder på større CTI og IP kundeprojekter herunder også Call Center løsninger. Host workshops which contain an analysisfase where the demands, wished and needs of the customer are examined, hence I ensure a satisfactury solution for the customer as well as for Netkoncept. Ongoing maintenance, qualityensurance, service as well as optminization of IP Systems at customer sites.
Working af a Sparringpartner for customers, hence their CTI/IP solution and competence stays up-to-date and optimal. Counselling and optimization of processes with cutomers in connection with implementing telephone solutions.

2003 - 2004 System consultant, DM Software
Technical integration and implementation consultant as well as project responsible on CRM customer projects. Ongoing maintenance, service and optimization of CRM production systems on larger accounts, with e.g. CTI to Nortel, Ericsson and Avaya.
Dayly customercontact, working as a sparringpartner to customers hence their CRM solution and competense maintained optimal. Review of processes and workflows for customers and helped create an added value of the implemented softwareapplications at the customers place as well as DM Software. Also responsible for earningsand quality on the customers.

1999 – 1/3 2003 IT Manager, ProffCom Communication Center A/S
Responsible for creation, management and the staff in the IT department, as well as responsible for the operation and development in an international concern, and a member of the management in the company.

1997 - 1999 IT Consultant, Telia Telecom A/S
Daily management and operation of the internal telephony department.

1994 - 1997 Network Administrator, MultiChoice Danmark A/S (Canal Digital)
Administration and operation of network and telephony.

• 1993 Electronics technician with specializing in digital technique, Frederiksberg Tekniske Skole.
• 1990 Workshop course, Metalindustriens Fagskole i Ballerup.
• 1989 Student of Mathematical Physics, Stenløse Gymnasium.

• 2004 - Avaya MultiVantage technical education, Avaya University.
• 2004  - Avaya IP Office technical education, Westcon.
• 2003  - CRM Dialog Manager technical education, DM Software.
• 2002 Management and coaching course, IP-Teams.
• 2002 Vision, Mission and Value norms, IP-Teams.
• 2001 Project and process handling, IP-Teams.
• 1999 Lucent telephony administration, Datametrix.
• 1997 Computer Telephony Integration Administration, Logica.
• 1996 Win95 Installation and administration, Azlan.
• 1995 Novell 3.12 system administration, Azlan.

• Tennis, badminton, motor sports, petanque and sailing.
• Family, friends, home and garden.
• IT technique.
• Committee work and participation in user groups:
  House owner’s Association Faureagre, member of the board.